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Thumbtack for professionals app being a rip off for new business owners

Thumbtack for Professionals app or Thumbtack Pro put out fake leads to scam people making them appear as though they're real leads from real people, what should you do if that happened to you? 1

Should you invest in an app to get a lead for your business or hire a business coach that will teach you the best way to scale and grow your business? In this blog, you will learn the good, the bad, and the ugly about this particular app and to avoid most mistakes new business owner has made.

Thumbtack for professionals what is it?

Thumbtack for professionals is an app "Thumbtack" that connected people with professionally skilled people that want to help other people solve their problems without spending an arm and a leg.

Hiring a company sometimes to help you with some minor problem you might have in your house could be very challenging, everyone knows that.

For nothing, the company sends a guy and you have to pay for all their employees, for something that can be fixed in less than 5 minutes.

That's why people trust Thumbtack because at any time you can post a job in Thumbtack and in a minute several professionals already contact you with quotes.

It is a great way for homeowners to save a lot of money and get their problems solve quickly.

Thumbtack Vs Thumbtack pro

The app that regular people are using is called Thumbtack, it is a great app while thumbtack pro is a big rip-off for professionals.

Personally, I'm not afraid of spending money for my business Roenter janitorial services on thumbtack, and I don't mind spending money to get leads for my business, but the problem with thumbtack selling sometimes fake leads is a big no! No!

==>To find out how you get your own leads without using any third-party app or middleman click here!

If someone decides to join them or install this app to get customers, go on Google, Facebook, Instagram, and TikTok do a little research, and learn how to avoid losing money.

People who are losing money won't hide anything, and I'm not the only one as a professional who lost money in the app and blog about it, there are thousands of bloggers out there and thousands of posts on Facebook, youtube videos, etc.

Thumbtack for professionals' history

Founded in 2009 by Marco Zappacosta, whose father was the co-founder of Logitech. The company has raised over $200M in funding, with another $120M H series round closed in 2020.

The company started in the beginning with some big large pockets, some of their big-name investors include Google Capital and Sequoia Capital.

Today, thumbtack provide services in hundred of categories from janitorial cleaning services to plumbing, painting, private chef, wedding photographer, etc.

Since day 1 they set up the company for success, but the problem is some of their practice that are not beneficial for some professionals that are trying to make a living.

Thumbtack for professionals is a big rip off

Yesterday on Facebook I read some posts in a group, and some were complaining about how he paid for leads and never closed even a lead.

Quickly I picture myself in the same situation, I spend a lot of money, paid for a lot of leads and most of those leads never answer.

And I started reading the comments and found hundreds of people saying the same thing, they spend a lot of money and don't have any real leads.

It is sad to see that you are spending your hard earn money on fake leads, but is that the company's fault? Below I will talk about some best practices to use and to around.

Remember in everything there's a loop-hold because if I was all scammed the company would have not been worth what it is worth right now.

The co-founder and CEO Marco Zappacosta  confirmed that the round value of Thumbtack was $3.2 billion in 202o and the company has grown exponentially in the last 2 years

 Thumbtack for professionals' best practice to succeed

There is always a way to succeed in anything but you got to find that way. People who stay in the game enough always win, while most people complain about the situation, some people work around and find a solution.

According to Thumbtack experts, they are a few best practices that can or may help you succeed, they want you to succeed because they want their job.

Some Thumbtack for professional best practice

If you search on the app, they will tell you exactly what you need to do:

1. Set up your Profile for success

When a customer log into the app searching for a professional, before they choose, they look if you are a legit business.

People will hire you as a professional if they feel like they have a certain connection with you, that way it is imperative to have a nice picture in your profile

2. Your service description

They first look at your picture and the description of your service, that's why it is required to have a catchy description, a description that can catch their attention and make the customer want to hire you for the job.

The description shows that you are a real professional, even though sometimes that's not true. In case you don't know how to write the best description of yourself, nowadays AI" Artificial Intelligence" can do the job for you.

Use a little help that won't make you a cheater, search on Google ChatGPT or Click on this link it will take you to OpenAI where you can create an account using your email address.

3. Reviews

People trust reviews a lot, that's why before someone makes a purchase decision on the internet they go and find out what other people say about that product.

Thumbtack allows you to pilled reviews on Google if you have an already established business that has Google's reviews or if you are completely new, call a few friends and send them the Thumbtack reviews link and ask them to write you a nice review.

4. Before and After Pictures

Before and after pictures will help the customers to qualify you before they request your service, it is required to have not only a nice picture on your profile but at least 10 to 20 before and after pictures.


Thumbtack for professional fake leads

That happens so many times and it's not only on the Thumbtack Pro app but on Facebook, google, bings, etc. Most advertisers face the same problem, people intentionally use bots to click on your ads.

Other people that are doing market research click on your ads, and even some people that are not doing market research, regular people that have no interest in your service will click on your ad.

On thumbtack, other businesses can send fake jobs when they are looking for information, on how to price their services or how to respond to customers' quotes.

And also there are a lot of scammers also that are trying to scam people, be aware of them too because these scammers can mess you up too.

If you think one of these things happens to you, you can ask for a refund, because when thumbtack your money they give no refund.

No, you won't get any refund my friend, and they tell you when they send you the lead it is your job to convert that lead.

even if it is a fake lead you will have to convert it, I don't know what but they won't give you any refund and I think this is a bad thing.

They might give you credit for your next lead, yeah credit.

Thumbtack for professional refund process

If that happened you want to request a refund, open the Thumbtack pro

  1. Click profile
  2. settings
  3. Payments
  4. Views your balance and charges
  5. Below the thumbtack balance, there's an option that says your charge, and next to it, you will see the refund button in blue click on it.
  6. Select the charge that you want to request a refund for and click next
  7. Select one of the options where it says What do you want help with click next
  8. Make sure you put a long description to explain what happened the click next.

Most of the time the reason you will ask for a refund is because there's no communication between you and the lead.

But you still might not be qualified for a refund, if that happened don't let that discourage you keep trying, because if you didn't know what you put yourself into, that's your problem.

Business is not for everybody, if you are doing business and you are too sensitive you probably need to go get a job.


If you are new and don't know know how thumbtack works after you are done reading this blog, go find a pro that is using it and ask for help.

One of the best pieces of advice I can give you especially when you set up for direct lead, is to turn your service off when you are not available or busy doing something.

Thumbtack send the same lead to 5 to 10 different people and charges them different price. The way you win some is to respond as fast as possible.

The way you win customers on Thumbtack for Professionals app is to respond as fast as possible, the first quote will always get the job

The first quote or the second will get the jobs to depend on the price if the customers base their service on price because some buyers are looking for the lowest price.

If you want to try Thumbtack Pro Click on this link to sign up